Perfecto® Customer Relationship Management (CRM)
MANAGE CUSTOMERS, MANAGE TEAM, MANAGE PROJECTS & CREATE INVOICES IN THE CLOUD
Customer Relationship & Project/Team Management software(CRM & PROJECT MANAGEMENT SOFTWARE) that is a great fit for almost any small business, freelancer or many other uses.
PERFECTO CRM is Incredibly Powerful and Easy-to-Use
Perfecto CRM is complete Customer Relationship Management software that is a great fit for almost any company, freelancer or many other uses. With its clean and modern design, Perfecto CRM can help you look more professional to your customers and help improve business performance at the same time.
CREATE GOOD LOOKING PROPOSALS
Create good looking proposals and impress your potential clients or customers. Include images, tables, youtube vides with the powerful editor. Proposals comments allowed for further discussion with the customer.
CREATE ESTIMATES
Create estimate within a minute. Sent to your customers and wait to accept. Ability to auto convert the estimate to invoice after customer accept. You customers can view and make actions the estimate even without login.
ONE CLICK INVOICE CREATION
Build professional and great looking invoices. Attach files and send directly to your clients including the invoice PDF. Invoice with different tax based on item. Create recurring invoices who will be regenerated automatically based on your setup for recurring invoice (every X months). You can set recurring starting from 1 month to 12 months.
LEADS MANAGEMENT
With the simple Kan Ban you can keep track of leads and easily follow their progress.Attach files, convert lead to customer, auto import leads from email, create proposals, leave notes.
RECORD EXPENSES
Record company expenses. Set up a recurring expense and the expense will automatically be created afterthe specified period. The period time could be days, weeks, months or years. Ability to set expenses billable to customers or projects.
RECORD PAYMENTS
Record and receive payments in different currencies. Customers can pay you via Paypal and Stripe. Auto generated PDF after each recorded payment.
AWESOME SUPPORT SYSTEM
Great support ticket system with autoresponse. Private ticket staff notes, ticket assignments, attachments, predefined ticket replies, insert knowledge base link, ticket priorities, ticket statuses.
KNOWLEDGE BASE FOR CUSTOMERS AND STAFF MEMBERS
Add knowledge base articles from text editor. “Did you find this article useful?” vote included in clients area.
MANAGE CONTRACTS
Use contracts feature to lock in current and feature sales. Create PDF documents in a minute and and to your customers via buil-in sending contracts feature. Ability to send customer reminders before contracts expiry.
PROJECT MANAGEMENT
Manage and invoice projects with the powerful project management feature. Track expenses and time spent on tasks and bill your customers. Ability to assign multiple staff members on task and track time logged by assigned project member.
BUILT IN STAFF TASKS
Assign task to multiple employees, add task followers, task comments allowed, task attachments.
SEND SURVEYS TO LEADS AND CUSTOMERS
Create surveys and impress your customers. Add your question and improve your company productivity. Ability to send surveys to leads/customers/staff members and manualy created mail lists.
DETAILED CALENDAR
Have clear view of all your company events, invoice expiry dates, contracts expiration, estimate expiration, tasks finish date
COMPANY NEWSFEED
Share great company events, upload documents, easy employees communications.
GOALS TRACKING
Setup goals and tracking achievements. Notify staff members about failure or achievement. Tracking everything.
CREATE ADDITIONAL CUSTOM FIELDS
Available Custom fields for most of the important features. You can add custom fields to PDF invoices, estimates etc...
SIMPLE REPORTS FOR QUICK OVERVIEW
Have clear view of all your company events, invoice expiry dates, contracts expiration, estimate expiration, tasks finish date
WHATSUPP MODULE
WhatsApp Module for Perfecto CRM, is a module that allows you to integrate the famous WhatsApp contact button, onto your Customers Area> and/or Administration area of Perfecto CRM.
MULTI-LANGUAGE OPTION
There are 23 language options.
CHAT ADD-ON
Perfecto CRM Powerful Chat a real time experience add on. Employees, Clients, Groups
WHATSUPP MODULE
WhatsApp Module for Perfecto CRM, is a module that allows you to integrate the famous WhatsApp contact button, onto your Customers Area> and/or Administration area of Perfecto CRM.
Drag n’ Drop Features
Create milestones for projects and track time spend based on milestone. Ability to Drag and Drop tasks between milestones..
Organize your leads in stages and change stages easily with drag and drop.
Advanced Reporting Features
Follow ups, reports, notes, files and many more features.
Sales Expenses Report Reports by customer Custom date picker Leads Conversions Knowledge base articles (Track if your article is usefull to clients, improve text based on votes)
Leads Management
Leads or potential clients are really important part to any company. Every company trying everyday to get new leads. Very offen happend some potential client to call and ask for specific service that you company serve and then sometimes this is forgotten. With Perfecto CRM you will never forget your potential clients and you will be able to manage all of them in one place. Keep track of leads in one place and easily follow their progress. Ability to auto import leads from email, add notes, create proposals. Organize your leads in stages and change stages easily with drag and drop. Ability to auto import leads from emails and web to lead forms, import leads from .CSV file included.
Web to lead forms
Create unlimited web to lead forms and inject in your landing page or website. This feature allows you to import leads into Perfecto CRM from form. Use web to lead forms to gather potential clients information, allow them to request quotes directly from your website.
Estimates
Create estimate within a minute, sent to your customers and wait to accept, add notes for better organization for your next actions, create reminders. Ability to auto convert the estimate to invoice after customer accept.
Proposals
Create good looking proposals for leads or customers and increase sales. Receive notification when proposal is accepted/declined and auto send thank you email to your customer after accepting the proposal. Proposal overdue notice before X days available.
Online Payments
Paypal, Stripe, Mollie, Authorize.net, 2Checkout, PayU Money and Braintree, iPara
Receive payments from Paypal, Stripe, Mollie, Authorize.net, 2Checkout, PayU Money and Braintree,iPara we have implemented payment gateways that are available in most of the countries.
Payments
Record and receive payments in different currencies.
Expenses
Creating recurring expenses. Set up a recurring expense and the expense will automatically be re-created after the specified period. The period time could be days, weeks, months or years
Projects
Create milestones for projects and track time spend based on milestone. Ability to Drag and Drop tasks between milestones.
Manage projects and track time spent on project for each staff member. Record project expenses and invoices and bill your clients faster. Professional Gantt Chart included for each project and staff member.
Support System
Great support ticket system with autoresponse, private ticket staff notes, ticket assignments, attachments, predefined ticket replies, insert knowledge base link, ticket priorities, ticket statuses. Feature for auto importing tickets via Email Forwarder/IMAP method included. Let your customer reply and create new tickets via email, without accesing the client portal.
Tasks
Staff Tasks
Assign task to multiple employees, add task followers, task comments allowed, task attachments. Link tasks to many Perfecto CRM features and stay organized.
Recurring Tasks
Create tasks that will be auto created for a given period.
Custom Fields
Custom fields can store extra information for customers, leads, tickets, invoices, comapany, estimates and more.
Calendar
Great looking calendar for each staff member based on staff permissions.
Knowledge Base
Add knowledge base articles from text editor. “Did you find this article useful?” vote included in clients area.
Contracts
You can add new contracts based on your clients. Adding contracts is very simple, you can set start date and end date and have clear view of all your company contracts in one place. You wont need anymore to search in your desk documents. Create PDF contracts and send to your customers from Perfecto CRM. Contract overdue reminders available.
Reports
Sales, Expenses Report, Reports by customer, Custom date picker, Leads Conversions, Knowledge base articles (Track if your article is usefull to clients, improve text based on votes)
Goals Tracking
Setup goals and tracking achievements. Use the Goals Tracking feature to keep sales goals in mind.
Personal Todo List
Every staff member can have their own personal todo dashboard which will allow your staff member to easily organize the their work.
Customers Area
Customers area is fully separated from the admin area. Clients have their own client portal with all financial data from your company presented in clear view.
ENTERPRISE
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Unlimited Disk Space
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20 Email Accounts
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Unlimited Staff
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CRM All Modules
PROFESSIONAL
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10 GB Disk Space
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10 Email Accounts
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10 Staff
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CRM All Modules
STANDARD
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5 GB Disk Space
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5 Email Accounts
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5 Staff
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CRM All Modules
BASIC
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1GB Disk Space
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2 Email Accounts
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2 Staff
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CRM All Modules
